Cancellation policy
ABOUT CAPTAIN M
CANCELLATION POLICY
We are a small business, and cancellations have a significant impact on us.
That’s why we kindly ask our guests to book with certainty and not treat us like a hotel or airline.
With Captain M Boat Rentals, you’ll never be just a number-because every client matters.
Captain M’ Cancellation Policy
Easy Cancellation policy:
Free cancellations until 7 days before the booking start date.
50% refund for cancellations between 3-7 days before the booking start date.
Cancellations within 3 days of the booking start date are non-refundable.
If the cancellation has been made for good reasons (e.g. medical condition or plane canceled), Aquarius will ask for proof and issue and hold an in-house credit for use towards a future rental, given that we are able to rebook the boat with another customer.
You can make changes to your booking by emailing our customer service team: captainmboatrentals@gmail.com. It’s important to note that we won’t always be able to accommodate a rescheduling. You might be charged for certain changes, depending on the notice you give us and the reasons for canceling.
BOATING SAFETY
Best practices for boat renters
We have the perfect boat for you.
Best practices